Privacy Policy

Nova Gadgets respects the privacy of customers and visitors.

This Privacy Policy explains how information may be collected and used when you interact with Nova Gadgets through our website, WhatsApp or other communication channels.

Information We May Collect

We may collect information such as:

• Your name
• Mobile number
• WhatsApp contact details
• Delivery information
• Pickup preferences
• Product enquiries
• Purchase history
• Payment confirmation information
• Messages sent to Nova Gadgets

We do not need or request your banking login credentials, passwords or PINs.

WhatsApp Groups

Customers may request to be added to Nova Gadgets WhatsApp deal groups.

By asking to join a group, you understand that WhatsApp may make certain profile information visible to other group participants depending on WhatsApp's own privacy settings and group features.

Customers may leave a group at any time.

How We Use Information

Information may be used to:

• Add customers to requested WhatsApp deal groups
• Respond to enquiries
• Arrange purchases
• Confirm stock availability
• Arrange collections or deliveries
• Process customer service queries
• Contact customers about requested products
• Keep records relating to transactions
• Improve our services

Product Requests

If you ask Nova Gadgets to look out for a specific product, we may retain your request and contact details so that we can contact you if suitable stock becomes available.

You may ask us at any time to stop contacting you regarding a request.

Sharing Information

Nova Gadgets does not sell customer information.

Information may be shared where reasonably necessary with service providers such as courier companies, payment providers or other parties involved in completing a transaction.

We may also disclose information where required by law.

Security

We take reasonable steps to protect customer information.

However, no online communication or electronic storage system can be guaranteed to be completely secure.

Access, Correction or Deletion

You may contact Nova Gadgets to request that personal information held about you be corrected, updated or deleted, subject to any legal record-keeping obligations.

Marketing and WhatsApp Messages

By joining the Nova Gadgets WhatsApp network, you are asking to receive deal and stock updates through the relevant group.

You can leave the group or ask the admin to remove you at any time.